IT Staff Services
¿Û¿Û´«Ã½ IT provides a broad range of technology services for staff including email, wireless, training resources, computer and software support, and Colleague.
Bridges, powered by Sakai, is an open-source course management system for creating web-based instructional materials. Bridges offers the academic community a unified platform to manage courses, create e-portfolios, and collaborate on research, projects, and other university activities.
If you have questions or need further assistance, please email id@rwu.edu or call (401) 254-6363, option 2.
To access limited Colleague information from off campus use your RWU credentials to access . Once logged into RogerCentral, use the navigation bar to navigate to the desired student, faculty, or staff information. For additional assistance with Colleague related services, please visit our .
The IT department provides, delivers, and maintains technology in RWU classrooms. Instructors can request the or an
Details about classrooms and their technology inventory are available in the .
To report a problem in a classroom, call (401) 254-6363 or .
Planning an event at RWU? IT can help with and . For outside groups, see our .
Planning Ahead:
- Request classroom equipment at least 2 business days before you need it
- Request video or event services at least 1 week before the event
- Support hours are provided at under "Hours of Operation"
Information Technology provides support for University-owned desktops and laptops, either remotely or in person at your desk. This includes setup, maintenance, and repairs.
Faculty and staff can report issues or ask questions through the or by calling the MediaTech Desk at (401) 254-6363. Requests are automatically sent to the right support person.
To request computer equipment moves, submit a . For departmental moves, please request at least 1 month in advance, and for individual moves, at least 3 days in advance so we can schedule staff.
Email and Calendaring for faculty, staff and administration is provided by Microsoft O365.
For more information, visit our .
All forms are available at our.
¿Û¿Û´«Ã½ uses ADSelfService Plus to help users manage their passwords. ADSelfService Plus is a secure, easy-to-use web tool that allows you to reset your password or unlock your accounts (O365, Gmail) without contacting the helpdesk.
If you have questions or need additional assistance, please contact the MediaTech helpdesk at (401) 254-6363 or mediatech@rwu.edu
To request an office phone or get support, visit the
To request access to a shared printer, please complete the following request form:
Staff use RogerCentral to review pay advices, submit banking info, and update personal details, including emergency contacts and addresses.
RWU offers a broad range of to the RWU community. For assistance in getting access to any of these applications, please contact .
Approval to purchase software outside of the RWU offerings can be requested here:
Software request approvals are evaluated based on RWU policies, including the Acceptable Use Policy and Use and Approval of Third-Party Add-ins and Plug-ins Policy.
For a list of training resources at RWU, please visit the Technology Training page.
RWU provides wireless coverage across both the Bristol and Providence campuses for research, academics, and study.
For more information or assistance, visit the
Policies and Guides: